To Report a Lost or Stolen Debit Card After Hours: Call Toll-Free (877)-226-2351


Frequently Asked Questions - Banking


Q: Are my deposit accounts FDIC insured?
A: Yes! Each depositor insured to at least $250,000.

Q: How do I set up Direct Deposit of my payroll check?
A: After your checking account has been opened, you will receive our routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.

Q: How do I set up Direct Deposit of my Social Security check?
A: After your checking account has been opened, you will receive our routing and transit number and your account number. Contact your local Social Security Office to process your direct deposit.

Q: Can I get information about my account by phone?
A: Yes! Account information is available with a phone call to our bank during business hours.

Q: Is interest paid on my checking account?
A: Yes! If you want a checking account that pays a market rate of interest, check out our Now Checking account.

Q: Can I do all of my banking with you?
A: Yes! Thanks to the convenience of Direct Deposit, Debit Cards, and Night Depository, everyday banking activities can be performed on your own time. Contact us with questions about your banking needs.

Q: Can I look at all of my transactions at any time?
A: Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!

Q: How frequently is my information updated?
A: Your account information is updated every business day with new transactions that posted to your account the previous day.

Q: How do I make a deposit to my account from a remote location?
A: You can do most of your banking by using direct deposit or ACH (Automated Clearing House) transactions. We also offer a bank-by-mail service, which allows you to mail your deposits. Contact us for details on a method that's best for you.

Q: When do I have access to use Online Banking?
A: With Online Banking, you have access to your account information 24 hours a day, 7 days a week! However, access may not be available occasionally for short periods of time to allow for provider maintenance of computer systems and programs.


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